Andrew Plemmons Pratt here. I am an experienced human-centered designer, educator, curriculum developer, and program builder. I weave together innovation methods and race equity tools to transform civic institutions and systems through rigorous learning.

I'm currently Associate Director of Design Strategy at LINK, a design firm that partners with engineers and leaders in the federal government to improve complex systems. Some of my work includes:

• Managing and coaching design strategists and human-centered designers working across the organization, with a focus on growth, learning, inclusion, and belonging
• Leading the working group on creative and responsible Artificial Intelligence strategy
• Leading internal training on workshop design and facilitation
• Building toolkits and training to expand HCD, service design, and game-based learning in federal contexts

Previously I worked at The Lab @ OPM. The Lab was a human-centered design shop in the U.S. Office of Personnel Management where we built capacity for government organizations to transform their programs and processes by teaching human-centered design and partnering with federal agencies on complex civic challenges. While there I did things like:

• Led human-centered design courses for 350+ civil servants at agencies across state and federal governments
• Led the redesign and delivery of our immersive, multi-week flagship Civic Design Studio course
• Wrote a new course on human-centered design fundamentals for civil servants
• Coached federal leaders on implementation of food and nutrition assistance rules, service design for human resources programs, and processes for managing ethics obligations for government employees
• Conducted prototype testing and synthesis with participants to refine a co-designed Trauma-Informed Disaster Recovery Training Program for FEMA emergency responders

Before working as a civil servant, I built and led equity-centered education innovation programs at CityBridge Education.

Check out my full portfolio of civic design and school innovation work here.

I also bake bread, learn to play piano, relish tabletop games, volunteer at my kids’ DC public school, and make things out of fabric, wood, and bits. Connect with me on LinkedIn.

Some things I've written:
Serious Games and Design: Games can serve as tools for analyzing systems. First draft.
Designing for Race Equity: Now Is the Time
Segregation, Assimilation, and Anti-Racism in Ibram Kendi's "Stamped from the Beginning"
Computers as Objects to Think With + on Goodreads